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New to TPG NBN, speed issue

tensonyu198603
Level 2

Hello Tech Team, 

I am new sign up to TPG 

My plan: NBN Cable Broadband Unlimited Superfast

My router: ASUS RT-AX88U

Connection type: LAN and WiFi

After connected, I done some speedtest web and see results from the attachment. It seems test result is more aligned with NBN100 instead of superfast 200.

Looking forward reply.

 

Cheers

2 REPLIES 2
tensonyu198603
Level 2

NBN Technology: NBN Hybrid Fibre Coaxial (HFC)

Riezl
Moderator

Hi @tensonyu198603 ,

 

We've created some articles that will help you troubleshoot the Slow speed issue.

 

If you are using a WIFI connection, then you may check these links to improve your home network.

 

If you need further assistance, please PM us your TPG customer ID, username and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community