New to TPG NBN, speed issue

[tensonyu198603]

Hello Tech Team, 

I am new sign up to TPG 

My plan: NBN Cable Broadband Unlimited Superfast

My router: ASUS RT-AX88U

Connection type: LAN and WiFi

After connected, I done some speedtest web and see results from the attachment. It seems test result is more aligned with NBN100 instead of superfast 200.

Looking forward reply.

Cheers

[tensonyu198603]

NBN Technology: NBN Hybrid Fibre Coaxial (HFC)

[Anonymous]

Hi @tensonyu198603 ,

We've created some articles that will help you troubleshoot the Slow speed issue.

If you are using a WIFI connection, then you may check these links to improve your home network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If you need further assistance, please PM us your TPG customer ID, username and complete address so we can pull up the account.

To send a PM, please refer to this link: How do I private message (PM) in the community