No Internet Connection - Upstream light flashing

[mcgee]

Hi, 

Our internet has dropped out this morning - we have tried resetting and leaving the modems off for a while but still no internet connection. I have checked the NBN website and there is no outages in my area. The NBN modem doesn't connect fully - the power and downstream lights are steady, the upstream is flashing and the online is off. 

On the modem:

- Power - ON

- DSL - OFF

- Internet - OFF

- 2.4g - ON

- 5g - ON

- WPS - OFF

- Phone 1 - OFF

- Phone 2 - OFF

- Wan - ON

- Lan1 - OFF

- Lan2 - OFF

- Lan3 - OFF

- Lan4 - OFF

On the NBN Modem:

- Power - ON

- Downstream - ON

- Upstream - FLASHING

- Online - OFF

How can I fix this?

[mcgee]

We have also checked the NBN network outage and it said none. What can we do??

[mcgee]

What can we do??

[Bla]

We have exact problem since yesterday morning. Identical lights you have described. Phoned tpg support and waited in queue for 2 hours 45 mins before being cut off. How was your issue resolved mcgee? No outages in our area either.