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No Internet for 7 days

ainsworths
Level 2
We have not had internet for a week. Lodged a fault via the TPG App but no response. Reported via phone and fault lodged. Received a text to say they have advised NBN and then nothing. Have been on hold to Technical Support for an hour and a half so far
1 REPLY 1
Ahra_G
Moderator

Hi @ainsworths,

 

We'd be glad to check the status of the lodged fault. Send us a private message with the ticket number and we'll go from there. 

 

-Ahra_G