Welcome to TPG Community!
I've managed to locate your account using your Community details and have seen drops on the connection. I have escalated the issue to our Engineering for further investigation. Kindly allow them sometime to assess the the cause. They should be able to provide you an update within the next 24hrs.
We have used the mobile number on file as the best contact number but should you have an alternate, please do send it via private message as well as your most convenient time to receive a call.