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Hi @Rowena_SW,
Welcome to TPG Community!
We'll conduct the necessary tests to determine as to where the issue is coming from. Send us a private message with your TPG customer ID or username.
How do I private message (PM) in the community
Regards,
Angeli
Hi @Rowena_SW,
Welcome to TPG Community!
We'll conduct the necessary tests to determine as to where the issue is coming from. Send us a private message with your TPG customer ID or username.
How do I private message (PM) in the community
Regards,
Angeli
Hi @Rowena_SW,
Glad it worked now though not sure about the devices update since we didn't conduct a remote testing. Enjoy the holiday season!
Regards,
Angeli