No NBN NCD

dracmus
Level 2

Hi,

 

I've been on NBN50 plan for a while now but I just realised that I need an NBN NCD device for NBN connection which I never had. Can someone please explain to me how this works please? I have also bought a new TP-Link AX3000 and would like to upgrade to NBN100 plan. Do I need an NBN NCD for this? Thanks.

 

 

8 REPLIES 8
david64
Level 12

Hi @dracmus . What type of NBN connection do you have? And what model router?

If you are FTTB or FTTN, your router connects to a telephone wall socket using thin telephone cord. No NBN box.

FTTB is used in larger apartment blocks. 

With FTTN, your speed depends on your distance from the node. You don't need any extra devices.

 

dracmus
Level 2

Thanks mate, I think mine is FTTN which explains it.

Ahra_G
Moderator

Hi @dracmus

 

Using your Community information, I can confirm that you are currently subscribed to the NBN FTTN service. 

 

As what @david64 mentioned, NBN FTTB/FTTN speeds are affected due to the infrastructure limitation of the legacy copper network as well as your distance from the node.

 

You may refer to this article should you wish to proceed in upgrading your plan: Changing NBN Plans through My Account

 

Or you may let us know of your most convenient time to receive a call so we can have a Plan Change specialist to contact you instead.

 

 

Regards,

Ahra_G

david64
Level 12

@dracmus . Login to your router's Advanced, Status page and check the DSL info. Look at the Upstream and Downstream Current Rate and Max Rate. Might indicate if your line can reach 100Mbps.

The TP-Link Archer AX50 AX3000 doesn't have an RJ11 DSL port to connect to FTTN. You have to connect it through the TPG router.

dracmus
Level 2

@david64 Do you mean I can bridge it from the TPG router to the AX3000 or I just can't use the AX3000 for FTTN at all? would it be possible to use RJ11 to RJ45 adapter? Thanks

david64
Level 12

@dracmus . If you are using the bundled VOIP phone service, the TPG router has to be the main router in normal mode, and the AX3000 is a cabled extender; so you won't be using much of its capability.

If you don't use the VOIP phone, you have the option to put the TPG router into Bridge mode (it does VLAN processing) and have AX3000 do the rest (DHCP, NAT, port forwarding, etc).

An adapter won't work; it's not just a matter of the shape of the plug.

 

dracmus
Level 2

@david64 @Ahra_G Can you recommend one that have the same feature (WIFI6 minimum) that are compatible with FTTN please? Thank you so much for your help.

david64
Level 12

@dracmus . This iiNet article has a selection of routers for FTTB & FTTN. The link for each router describes the setup and how to set VLAN ID=2 which is also needed for TPG.

https://help.iinet.net.au/setting-common-non-iinet-supplied-modems-nbn-fttbn

The VOIP phone service won't work on these routers.

You'll need to check each one regarding their capabilities.