I've been on NBN50 plan for a while now but I just realised that I need an NBN NCD device for NBN connection which I never had. Can someone please explain to me how this works please? I have also bought a new TP-Link AX3000 and would like to upgrade to NBN100 plan. Do I need an NBN NCD for this? Thanks.
Hi @dracmus . What type of NBN connection do you have? And what model router?
If you are FTTB or FTTN, your router connects to a telephone wall socket using thin telephone cord. No NBN box.
FTTB is used in larger apartment blocks.
With FTTN, your speed depends on your distance from the node. You don't need any extra devices.
Using your Community information, I can confirm that you are currently subscribed to the NBN FTTN service.
As what @david64 mentioned, NBN FTTB/FTTN speeds are affected due to the infrastructure limitation of the legacy copper network as well as your distance from the node.
You may refer to this article should you wish to proceed in upgrading your plan: Changing NBN Plans through My Account
Or you may let us know of your most convenient time to receive a call so we can have a Plan Change specialist to contact you instead.
@dracmus . Login to your router's Advanced, Status page and check the DSL info. Look at the Upstream and Downstream Current Rate and Max Rate. Might indicate if your line can reach 100Mbps.
The TP-Link Archer AX50 AX3000 doesn't have an RJ11 DSL port to connect to FTTN. You have to connect it through the TPG router.
@dracmus . If you are using the bundled VOIP phone service, the TPG router has to be the main router in normal mode, and the AX3000 is a cabled extender; so you won't be using much of its capability.
If you don't use the VOIP phone, you have the option to put the TPG router into Bridge mode (it does VLAN processing) and have AX3000 do the rest (DHCP, NAT, port forwarding, etc).
An adapter won't work; it's not just a matter of the shape of the plug.
@dracmus . This iiNet article has a selection of routers for FTTB & FTTN. The link for each router describes the setup and how to set VLAN ID=2 which is also needed for TPG.
The VOIP phone service won't work on these routers.
You'll need to check each one regarding their capabilities.