No NBN connection

[aalmosawe]

Hi there,
My NBN connection has suddenly dropped and now I have no internet at home. No outage was shown in the area. I checked all connections, reset both devices, no hope. I lodged a fault through TPG website this morning and no response yet.

[Aozei]

Same here. tpg support is so useless. Called three times today, kept me waiting for half an hour, no one pick up the phone

[BasilDV]

Hi @aalmosawe

Welcome to the Community!

We tried to search for your account using your community details to no avail.

For better understanding of the situation, please send me a PM with your TPG username or customer ID number.

BasilDV