My Username: zhongchubo Account Number: 6780977 Plan: NBN FTTB 50 I tried everything for internet connection, but the DSL light is still black and no internet. The phone line is connected to the DSL port. I entered the username and password but still can not connect. I went to check the pppoe_ptm_2_0_d interface. the status is DSL disconnected. I checked my account, then my installation is in progress.