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Archer ac1600 vr600v won’t connect to internet

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Level 3
Spoke to moderator Ken_c on Friday last and have spent 4 days trying all sorts of options and resets but still can’t connect to internet. At wit’s end.
6 REPLIES 6
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Moderator

Hi bcasey1940

 

The NBN FTTP, could you check the lights of the NBN box?

 

There is the link so you can set up the modem manually. (Refers tFor NBN HFC & NBN Fixed Wireless).

https://community.tpg.com.au/t5/Modems-and-Devices/How-to-set-up-your-TP-Link-VR1600v-modem/td-p/709

Please advice

 

Thanks

 

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Level 3
Do I use nbn fttn fttb hfc or fixed wireless manual setup?
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Level 3
I’m on Advanced tab Network but the options on the expanded menu are internet ,lan settings , interface grouping , dynamic dns, static routing, ipv6 tunnel, but no EWAN
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Moderator

Unfortunately your modem is a VDSL/ADSL does not habe router capabilities.

see the link

https://www.tp-link.com/au/home-networking/dsl-modem-router/archer-vr600v/

 

Thanks

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Level 3
Thank you luisc
My NBN network TPG 7114 seems to have lost its password. I am trying to log in with the previous NetComm router I got from TPG but it doesn’t recognise the password I always used. Can you help please?
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Level 3
Just received the message re new modem. Thank you luisc and TPG for your great generosity. I am so grateful. 👍