Archer ac1600 vr600v won’t connect to internet

[bcasey1940]

Spoke to moderator Ken_c on Friday last and have spent 4 days trying all sorts of options and resets but still can’t connect to internet. At wit’s end.

[luisc]

Hi bcasey1940

The NBN FTTP, could you check the lights of the NBN box?

There is the link so you can set up the modem manually. (Refers tFor NBN HFC & NBN Fixed Wireless).

https://community.tpg.com.au/t5/Modems-and-Devices/How-to-set-up-your-TP-Link-VR1600v-modem/td-p/709

Please advice

Thanks

[bcasey1940]

Do I use nbn fttn fttb hfc or fixed wireless manual setup?

[bcasey1940]

I’m on Advanced tab Network but the options on the expanded menu are internet ,lan settings , interface grouping , dynamic dns, static routing, ipv6 tunnel, but no EWAN

[luisc]

Unfortunately your modem is a VDSL/ADSL does not habe router capabilities.

see the link

https://www.tp-link.com/au/home-networking/dsl-modem-router/archer-vr600v/

Thanks

[bcasey1940]

Thank you luisc
My NBN network TPG 7114 seems to have lost its password. I am trying to log in with the previous NetComm router I got from TPG but it doesn’t recognise the password I always used. Can you help please?

[bcasey1940]

Just received the message re new modem. Thank you luisc and TPG for your great generosity. I am so grateful. 👍