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No NBN internet connection second time in 2 weeks

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Level 1c

Hi The NBN internet is down from about 10am this morning. The tpg technician changed a new NBN box two weeks ago because the box was not functioning. Can anyone help please?

3 REPLIES 3
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Moderator

Hi @ylia095 

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

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Level 1c

Hi Karl I have sent private message to you. 

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Moderator

Hi @ylia095 

 

Thanks for your PM. I have requested for our Helpdesk Team to investigate and requested for someone to call you back later on today with an update.

 

Regards,

Karl