No NBN internet connection

[cologne101]

Hi,

Since last night I have had no internet connection.

The NBN box is showing all blue lights.  The wireless modem is showing the correct lights except for the internet light.

I've tried power cycling both boxes but it makes no difference.

[BasilDV]

Hi @cologne101

Thanks for reaching out and we apologise for the inconvenience.

We've checked the account and it shows that you've been in touch with our Tech team.

The case has been raised to our Engineers for further investigation and updates will be given within 24 to 48 hours as soon as it becomes available.

Let us know if you need further assistance.

BasilDV