No NBN internet since 27/4/2020

[6001110]

I live in postcode 3073. I have lost internet since APril 27, 2020 and TPG chat has not been able to give me single update on why I don't have internet and when it will be restored. My family has to work from home plus take uni classes online. Incompetency from TPG(or NBN) in this case is extremely appaling and I am almost at the brink of cancelling my services. 

Is anyone else on same boat?

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter