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No NBN since yesterday

dxgeorge
Level 2
My NBN dropped out yesterday in Andrews Farm SA and still hasn't come back on. I've checked all the cables and turned it off/on again. Got power and WiFi but no DSL lights. Anybody got any ideas
2 REPLIES 2
Ahra_G
Moderator

Hi @dxgeorge

 

Welcome to the Community! 

 

We apologise for the disruption to your service. We've since checked the status of the connection and it appears that there is a network outage affecting some NBN services in your area. 

 

NBN Co is still investigating the cause. Our Technical team will contact you on the progress of the outage as soon as an update becomes available. 

 

 

Regards,

Ahra

Ahra_G
Moderator

Good day, @dxgeorge

 

We've seen that your modem shows connected and that you should have an internet access. 

 

Should you require further assistance, please don't hesitate to reach out to us again. 

 

 

Cheers!