Welcome to TPG Community!
We've already responded to your previous post. [https://community.tpg.com.au/t5/Broadband-Internet/Internet-speed-is-very-slow/m-p/27760#M11201]
We tried to locate your account using your community details, but failed to find a match.
If you are experiencing a slow internet connection, we have an article which will guide you with the steps on how to troubleshoot it. Here's the link.
If you are using a WiFi connection, you may improve your connection with the help of this community article. Check this link.
If issues persist, please post more information in order for our community peeps to provide you with their inputs.
You may PM us your TPG details (username or customer ID number) for further assistance.