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No connection and dropping out since NBN

Level 2
Had NBN installed Thursday, no connection since. Manual reconfigure Saturday connected service which now constantly drops out and TPG app says no data connection. NBN guys made a total mess of site and can’t connect solar inverter either now. Faults lodged, different answers from everyone and tbh I’m a little over it. Help! Would like a TPG tech out to sort this out. When NBN did connect speed was same as old pre nbn connection so I’m wondering what’s the point

Hi @jswalter,


We're here to help and get this sorted. Are the dropouts happening over wired or wireless connection? 


You may send us a private message and we'll check the status of your service.