No connection to wifi

[mitchingle]

I have been on hold now for almost 45 minutes

[Ahra_G]

Hi @mitchingle, 

Apologies for the delay in response as well as the lengthy queue times. 

I can definitely see that your internet is working for more than a day now and I just want to check if you are still having troubles with your Wi-Fi? 

If so, you may check some of our Community articles on how to do some basic troubleshooting about Wi-Fi:

• Wi-Fi troubleshooting steps - No Internet/Connection
• Forgotten Your Wi-Fi Password?
• Wireless Channel on your modem - what is it and why should I change it?

Let us know should you still require assistance so we can have a technical specialist to contact and assist you further. 

-Ahra_G