No connection

SOLVED Go to solution
goodja69
Level 2
I have left my modem on for an hour or so but only the power, 2.4g and 5g lights are on. I have the modem connected from the WAN to the wall socket but unsure if this is and NBN or phone line outlet
1 ACCEPTED SOLUTION

Accepted Solutions
goodja69
Level 2
*nbn50 fttn and not sure if it is existing or not at we just moved in and there are 4 phone sockets

View solution in original post

3 REPLIES 3
david64
Level 15

What type of NBN plan do you have?

Is it a new or existing connection?

What model wifi router do you have?

goodja69
Level 2
It's nbn50 from and just the standard tp link they send out. I just found the email and it says connect the dsl to the phone socket so I will try that now and wait 30mins
goodja69
Level 2
*nbn50 fttn and not sure if it is existing or not at we just moved in and there are 4 phone sockets