Sad to learn that you're having issues with the connection, we'd love to help check the status of the service. Please drop me a Private Message with your account details (Username/Customer together with the address on file) also include your best contact number and preferred time.
I'm disgusted with your service. My internet has been out for 8 weeks. I've been lies to by you and the NBN. I'm on a disability support pension. I demand this be fixed immediately