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No ineternet , only 3 green lights, for power, dsl and inter are on.

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Myo_Myint_Maung
Level 2
Hi anyone,

Could you please help? how to solve that my router has no ineternet and there is no green lights on for 2.4G and 5G. I have tried few times to on and off the router unfortunately it couldn’t solve the issue.
The modem/router name is TP link archer_VR 1600v.
1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @Myo_Myint_Maung 

 

Just the WiFi lights are off, but both Internet and DSL lights are on?

 

If yes, please try to press the button for the WLAN or WiFi to make sure that your WiFi is On or Enabled.

 

If fails, kindly send us a private message with your account details.

 

BasilDV

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3 REPLIES 3
BasilDV
Moderator

Hi @Myo_Myint_Maung 

 

Just the WiFi lights are off, but both Internet and DSL lights are on?

 

If yes, please try to press the button for the WLAN or WiFi to make sure that your WiFi is On or Enabled.

 

If fails, kindly send us a private message with your account details.

 

BasilDV

Myo_Myint_Maung
Level 2
Thank you so much. I forgot to open wifi. My bad . Thanks again for swift reply !
BasilDV
Moderator

Glad to be of assistance, @Myo_Myint_Maung 

Cheers!