There was a known issue with NBN connection last night that could affect the service. I was able to locate the account and ran an initial test, the result shows it has been connected for 5h 13m. Let me know if you're still having issues so we can perform further test and investigations.
Why is no one answering customer support line?
I just get call back later.
Doesn’t seem to be a NBN outage.
I have no NBN:
DOVET xxxx NSW
Customer NO: xxxxx