No internet FTTB

[Thistath]

Hi, the internet connection stopped working last night at my unit. I have tried to restart modem a few times and still same issue. There is no green internet light on modem. Wifi connection on my mobile shows connected with no internet.

[BasilDV]

Hi @Thistath

Welcome to the Community!

We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

The case was raised to our Engineers and a TPG technician is booked to check your TPG FTTB service.

Further updates will be given by your assigned Engineer as soon as it becomes available.

BasilDV