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No internet after installation

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Level 1

My house finished the installation. The technician was sent to complete the installation. He just come check the internal and line, and everything is work fine and then he left without any suggestion on when we will have internet. I tried to call to TPG team many times, and no any solution has been given. No reason for this issue. I still donot have internet. Can anyone suggest me something? Thanks


Hi @nminhhoang22,


I checked the account and seen that you were able to speak with our Tech team. They've guided you on the configuration of your TP Link modem and have the internet working.


Should you need further assistance, please let us know.