Hi @6072641
We advise customers to check if their service is affected by an outage here: How to Check for NBN Network Outage and TPG service status.
Using your Community details, I've managed to locate your account and recent test showed that your internet is now working.
Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support
To help manage your TPG services on the go, you may download our TPG Mobile App on this link: tpg.com.au/services/tpg-app
Regards,
Ahra_G
