We did not receive a response from your initial post located here. Could you please confirm if you have done the troubleshooting steps provided if yes and the issue still persists, send us your account details via PM so we can proceed with the initial investigation.
NBN connection dropping out again, cannot reconnect. This has been happening over last couple of weeks. Connection seems fine for a couple of days then dropouts happen and unable to reconnect for hours or full day. I.e. connection dropped out at 11am this morning, still searching for upstream connection on NBN modem at 6pm.
Have checked and no service issues with NBN.
