TPG Community

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No internet & slow

Level 1a

Hi, since yesterday there is no internet at my place. I tried to reset several time but still not working. Please help.

Also, the internet connection is really slow for NBN plan.


Thank you


Level 1a

seem like i get ignored!!! HELLLO?


Good day @akyen1994.


Welcome to TPG Community!


Sorry for the late response.


I reviewed your account and seen that you were able to speak with our Service delivery team yesterday who requested for the reactivation of your account. Further updates will be given within the day.


Should you fail to receive any update, please let us know.


Kind regards,