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No internet & slow

akyen1994
Level 2
Level 2
‎16-01-2018 12:02 PM

Hi, since yesterday there is no internet at my place. I tried to reset several time but still not working. Please help.

Also, the internet connection is really slow for NBN plan.

 

Thank you

Yenno

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2 REPLIES 2
akyen1994
Level 2
Level 2
‎16-01-2018 02:46 PM

seem like i get ignored!!! HELLLO?

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BasilDV
Moderator Moderator
Moderator
‎17-01-2018 11:23 AM

Good day @akyen1994.

 

Welcome to TPG Community!

 

Sorry for the late response.

 

I reviewed your account and seen that you were able to speak with our Service delivery team yesterday who requested for the reactivation of your account. Further updates will be given within the day.

 

Should you fail to receive any update, please let us know.

 

Kind regards,

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