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No internet connection Telopea

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Level 1a

Hi,

 

NBN had an outage issue in my area since Sunday, which I got a message yesterday to say it's now resolved, however, I still don't have internet connection despite disconnecting power and resetting both modems.

The NBN DS lights just keep blinking and then it switches off and does the same thing.  The internet 'green' light is also off.

 

1 REPLY 1
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Moderator

Hi @Natty20,

 

Welcome to TPG Community!

 

We have located the account using your community details. We have checked the status of your connection and it shows up and running now.

 

If you're still having issues, please let us know so we can investigate further. Thank you.