cancellation

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Level 1a
Hi

i need to cancel my account. Please send the details to do this.
I need the account to be cancelled on 29th Feb 2020. Not today.
4 REPLIES 4
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Moderator

Hi @hp0413697060 ,

 

Welcome to the community!

 

We're sad to know that you're considering to cancel the service with us. We're able to locate an account using your community details. We'd like to have one of our Account Specialists contact you to discuss details of cancellation. PM us your best contact number and preferred time.

In case you need a reference: How do I private message (PM) in the community 

 

Cheers!

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Moderator

Hi @hp0413697060,

 

Thanks for sending me your details. We arranged one of our Account Specialists to contact you later today between 6-7PM AEDST. Make sure to keep your mobile phone available and let us know how it will go.

 

Cheers!

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Level 1a
Hi!
I didnt get any call from you guys!
Can you check for me?
my phone number is 0434417720
thank you
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Moderator

Thanks, @hp0413697060. We chased this with our Team and rescheduled another call tomorrow Feb. 13 between 10-12NN AEDST. We apologise for the inconvenience.

 

Regards,