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cancellation

hp0413697060
Level 2
Level 2
‎11-02-2020 12:27 PM
Hi

i need to cancel my account. Please send the details to do this.
I need the account to be cancelled on 29th Feb 2020. Not today.
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4 REPLIES 4
Anonymous
Not applicable
‎11-02-2020 05:53 PM

Hi @hp0413697060 ,

 

Welcome to the community!

 

We're sad to know that you're considering to cancel the service with us. We're able to locate an account using your community details. We'd like to have one of our Account Specialists contact you to discuss details of cancellation. PM us your best contact number and preferred time.

In case you need a reference: How do I private message (PM) in the community 

 

Cheers!

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Anonymous
Not applicable
‎12-02-2020 05:09 PM

Hi @hp0413697060,

 

Thanks for sending me your details. We arranged one of our Account Specialists to contact you later today between 6-7PM AEDST. Make sure to keep your mobile phone available and let us know how it will go.

 

Cheers!

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hp0413697060
Level 2
Level 2
‎12-02-2020 07:41 PM
Hi!
I didnt get any call from you guys!
Can you check for me?
my phone number is 0434417720
thank you
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Anonymous
Not applicable
‎12-02-2020 11:22 PM

Thanks, @hp0413697060. We chased this with our Team and rescheduled another call tomorrow Feb. 13 between 10-12NN AEDST. We apologise for the inconvenience.

 

Regards,

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