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No internet connection

deepinspace
Level 2

No internet connection after the thunderstorm in Forestville, NSW.

We are using NBN Hybrid Fibre Coaxial (HFC).

 

I checked on the NBN status, it says there is no outage.

https://www.nbnco.com.au/support/network-status

 

1 REPLY 1
BasilDV
Moderator

Hi @deepinspace 

 

Since there's no outage affecting the service, we'd like to test the line on our end and see what we can arrange.

 

Just shoot us a private message with your account details.

 

BasilDV