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No internet connection

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Level 1a
Hi
I am on an NBN internet connection. The internet dropped out at around 2pm this afternoon. The supplied TPG NBN modem is functional; it has all lights lit up except the internet one. I also checked for outage announcements only to find none in my area (Edgecliff NSW 2027). Can you please help me troubleshoot as I am working from home as a financial institution employee and need to complete important work on behalf of my company's customers by Monday? Thank you for your help.