TPG Community

Get online support

No internet connection

Highlighted
Level 1c

I just connected to NBN last week & it was working perfectly well for the whole week.  Since this morning, I cannotb access  the  internet ... on the NBN box, connection light (second light) is red, please help

1 REPLY 1
Highlighted
Moderator

Hi @ong3388

 

Welcome to the Community!

 

We were able to locate your account using your community details and the issue was raised to NBN Co.

An NBN technician is booked to visit your premises on Tuesday between 8AM - 12NN and your attendance is required.

 

Let us know if you need further assistance.

 

BasilDV