No internet, fifth time this year

[nayohme]

I just spent an hour ‘chatting’ with tech support, they got so far as asking what modem I had. It’s ridiculously slow and I got no where.

My issue needs to be logged with the engineers immediately.

So tired of having no internet. Will be going elsewhere if this isn’t rectified immediately.

[luisc]

Hi nayohme

My apologies if you are not able to reach our support people.

What is the speed that you are getting? Is that using wireless or wired?

Thanks