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No internet for last 5 hours

Corinneb
Level 2
It’s New Year’s Eve and I have no internet since 5pm
Had messages saying outage resolved and no current outage.
But I have no internet
Been on hold on phone for over hour.
Can someone please call me
2 REPLIES 2
Corinneb
Level 2
Now message on phone is stating I can request a call back later but earliest call back is 8th January, that’s a week away !!!!
BasilDV
Moderator

Hi @Corinneb 

 

We are keen on getting you back online ASAP.

 

Just send us a private message with your account details and we'll take it from there.

 

BasilDV