My internet has been down all day yesterday, 30 Dec. I checked for outages in my area (none), and checked the connection (no data and no internet), I’ve turned the modem and nbn off and back on hoping they’ll reconnect (no luck), did a hard reset of the modem. I’ve tried ringing twice and ask for call back and no call back on the nominated time. Called again, have been on hold for over 45mins and hang up. I’m still going through the support links hoping I find a solution. Can someone please help.