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No internet on NBN connection

Level 1c

My NBN internet has been working fine for about 3 weeks then all the sudden I cannot get to the internet at all.  There is no report on the TPG service status, no luck on calling TPG support number 131423.  What may cause the problem and when my connection is fully restored.  Thank you.





Hi @Dhhgaf, we have checked the status of your connection and it appears to be working for more than 12 hours now.


There's no reported common issue or outage at the moment.


Please continue to monitor it and if the issue persists, feel free to message us so we can investigate further.