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No internet since storm last night 26/2/20

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Level 1b
Internet has not worked since severe storm last night. Other lights on modem working but no light for internet. Error 8180 showing.
1 REPLY 1
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Moderator

Hi @tashjem01,

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage

 

If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : Troubleshooting No Internet Connection

 

In your case,we have identified a fault on the NBN network, thus an NBN technician has been booked to fix this.