No internet

SOLVED Go to solution
lindasierra
Level 2

I had a similar situation. and its solution is very funny (in my case). also there was no internet, i already wrote to support, but they said that all from their side ok. then it turned out that through the heat of my modem overheated. in general, after reloading everything worked

I work for an essay writing service reddit website.
jacquelene
Level 2
My internet keeps dropping out since yesterday
jacquelene
Level 2
I’m still having issues
Angeli
Moderator

Hi @jacquelene

 

Kindly send us a private message with the following, so we can help you on your connection issue. 

 

TPG customer ID/username:

Account holder's name:

Date of Birth:

Address:

 

Thank you!

therains
Level 2
I am also having issues since Friday.
irabrooks07
Level 2
Still no connection
Angeli
Moderator

Hi @irabrooks07

 

Welcome to TPG Community! 

 

We'll have a look on your service status. Send us a PM with your TPG customer ID or username and we'll discuss it from there. 


How do I private message (PM) in the community

 

Regards,

Angeli
 

sheikalam7861
Level 2
Pls check no internet
kate_
Moderator

Hey @sheikalam7861,

 

We can help you get back online. Send us a PM here with your account details, and we'll take a look.

 

Thanks,

kate_