Get online support
I had a similar situation. and its solution is very funny (in my case). also there was no internet, i already wrote to support, but they said that all from their side ok. then it turned out that through the heat of my modem overheated. in general, after reloading everything worked
Hi @jacquelene,
Kindly send us a private message with the following, so we can help you on your connection issue.
TPG customer ID/username:
Account holder's name:
Date of Birth:
Address:
Thank you!
Hi @irabrooks07,
Welcome to TPG Community!
We'll have a look on your service status. Send us a PM with your TPG customer ID or username and we'll discuss it from there.
How do I private message (PM) in the community
Regards,
Angeli
Hey @sheikalam7861,
We can help you get back online. Send us a PM here with your account details, and we'll take a look.
Thanks,
kate_