No internet

[ytonline]

when you don't have the internet connection, they tell you to check on the website and download app to check connection, then hang up the phone! 

[chengwah10]

I have difficulties accessing internet, inlcuding google.com.au, is the a current outages in Wishart - 4122 area?

[dalegolby]

Hi all my internet has suddenly stopped working and on my Archer vr1600v when I go into Advanced -> System tools -> Diagnostics and run the check, it is failing on Network Connection Status Inspect (NCSI) with the prompt stating "Please configure your DNS manually"
Looking at the DNS settings under Network->LAN setting my primary DNS is set to 8.8.8.8 and the secondary is 0.0.0.0
If someone can assist that would be appreciated.

[Gaurab162]

Internet light is on. I tried to off and on the riuter many times but still not working

[Siriushunter]

I have lost my broadband connection since 8:00pm 15/09, it seems this is an Australian wide issue, any updates when this outrage could be resolved?

[Mariniii]

First time here and customer of TPG
How long do these “ outages “ last for ?
Had no internet since 930 today

[hkawnglabang]

About 4 years old TPLink white modem, no known outages, modem power recycled, unplugged power and phone cord for 5 minutes done. Still having problem. Can someone help and tell me if I need to reset modem?

All lights are green on the modem but internet is disconnected according to the modem interface. Please see the picture.

[Conway]

Internet has been down since around 9pm, any word or update on what's going on?

Looking at other recent posts, it seems to be happening all over Australia?

[CKess]

I'm in the Hawkesbury area, same here. FTTC on and off for a bit, mostly off