No internet

roanhoy2
Level 2

Hi,

 

I have not had an internet connection for 24 hours. My equipment is fine because I have not changed anything and am still able to access LAN resources. My router indicates no WAN connection. I have also used the TPG service test which indicates no data or modem connection. Any help would be appreciated.

 

Regards,

Roan

3 REPLIES 3
adib_rahmang
Community Manager

Hey @roanhoy2,

 

We'll check out what's going on with your connection. Can you send me a PM?

 

How do I private message (PM) in the community - TPG Community

roanhoy2
Level 2

Sorry for my quick complaints, it turns out a had an ethernet cord fail and I now have a WAN connection again.

kate_
Moderator

No worries at all, @roanhoy2. We're glad to hear everything is back up and running!

 

We'll be here if you need hand with anything else 😊