TPG Community

Get online support

No nbn internet connection for past 2 days

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Level 1c

My internet was working fine on Friday but since then it just blinks .

Can't get through to support even after waiting for an hour on the phone

 

1 REPLY 1
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Moderator

Hi @rebellion 

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and understand that you've successfully contacted our Tech team to report the issue.

 

They've escalated the case to our Engineering team and an NBN technician is booked to check your service tomorrow between 8AM - 12NN. Your attendance is required.

 

Further updates will be given by your assigned Engineer once available.

 

BasilDV