Hi @1r00ster ,
Welcome to the community!
Thanks for raising this to us, I was able to locate the account using your community details. I can see that the issue affecting the service has been escalated to our Engingeering Team yesterday and still under assessment, it usually takes 24-48hrs for the result. We will chase this with our Team and request urgent feedback when it becomes available.
We apologise for any inconvenience.
Regards,
@1r00ster wrote:
Nbn drops out when it rains
It rained on Saturday no nbn
Sunny Sunday nbn works and TPG canceled the ticket
Rain on Monday no nbn
