There was a network issue with most of the NBN FTTC connection which should have been resolved now.
I've managed to check all of your services and have detected that internet should be working now.
For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage.
If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link: Troubleshooting No Internet Connection
Please don't hesitate to reach out to us again should you require further assistance.