After the storm yesterday, i can't access the internet, my nbn modem DSL light blinking off and on. Does this relate to NBN media layer problem or tpg connection authentication problem? I was tod my problem required nbn on site! In the past, tpg technician did help resolve the issue without nbn involved. ... View more

From my desktop, I am encountering an error message below when retrieving any email from in box from native tpg email, which I can't read any email as such in my in box. However it is ok on my mobile. Please help as I'd really need email access on desktop to read and/or save important documents for frequent backups.   new-tpgpostoffice.tpg.com.au says Failure creating folders in tmp directory. Web server users must own tmp/t/ and sub folders and have access permissions ... View more

My fttc nbn broadband suddenly stoppoed working today. No outage reported on tpg website. Followed tpg instructions of checking/ rebooting / unplug/ plug cables @ both nbn and other box. All lights on nbn box on green, dsl modem lights wan and power hard green on but no internet light. Checked dsl vr16 configuration stating dsl operation connect but dsl disconnected (?). Exhausted trying but still No internet connect. Please help as i am wfh and some implementation for work scheduled sunday 14/2 afternoon that i have to logon. Very heavily depend on the internet for my wfh during business days as well. I am desperate to get help from you guy. Very much appreciated... ... View more