No nbn

kirstyc
Level 2
Due to Melbourne storm we haven't had nbn connection for the entire day yesterday and still waiting for an update today. There is no communication whatsoever and there any many things that needs to be done!
1 REPLY 1
BasilDV
Moderator

Hi @kirstyc

 

We checked the account and learned that your case has been raised to our Engineers.

An NBN technician has been booked to check and restore your service.

 

Further updates will be provided by your assigned Engineer as soon as it becomes available.

 

BasilDV