No phone socket

Kattalbot
Level 2

Hello,

 

I recently bought an apartment, built in 2014. I signed up for the ADSL bundle as there is no nbn near yet, and there has never been a phone activated.

 

However, I cannot find a phone socket everywhere. It looks like there are a few Ethernet-style sockets hidden in a cupboard, but it seems an odd place for a phone.

 

I don’t want to install new sockets. Do I need to cancel the order?

1 REPLY 1
BasilDV
Moderator

Hi @Kattalbot,

 

Welcome to TPG Community!
 

We were able to locate your account using your community details and understand that you've been in touch with our Tech team yesterday.

 

They've requested for our Provisioning team to contact you on Monday to discuss your option further.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV