No wifi to computer but wifi to mobile

[Diana1]

Last 24 hours no wifi connection to computer. Wifi is on though. Please help.

[BasilDV]

Hi @Diana1

Welcome to the Community!

Are you still not able to connect to the internet?

If the WiFi is on, are you able to detect your WiFi network?

What troubleshooting have you done so far? 

Do you have any computer that is connected via LAN/Ethernet to check if the internet is working?

If yes, you may troubleshoot your WiFi using these articles.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If you need further assistance, please send me a PM with your TPG username or customer ID number.

BasilDV